My Petzl Myo XP has stopped working.
It starts working again if I hit it against the wall. Sometimes I remember to take it off first.
On the offchance, does anyone know how to fix them?
Printable View
My Petzl Myo XP has stopped working.
It starts working again if I hit it against the wall. Sometimes I remember to take it off first.
On the offchance, does anyone know how to fix them?
Mine stopped working last week, just before the SLMMQuote:
Originally Posted by Mud
After a little bit if investigating I realised the conductor had snapped inside the wire from the battery pack - just where it enters the light part of the head torch from the elasticated headband. I had to strip it down , cut out the damaged section of cable (approximately 25mm) and re-solder it to the LED circuit board. It works fine now
Shortly before it stopped working completely it started going on and off at random (probably as the snapped wire made or broke contact) when it went off the batteries got hot, does yours do the same?
Quote:
Originally Posted by Mud
I've sent a couple back with this problem over the years, Petzl have always replaced them.Quote:
Originally Posted by Datt
Mud, sweetpea.Quote:
Originally Posted by Mud
Stop bashing your head. It won't help.
Thank you for almost all of that advice.
I'm more use with a hammer than a soldering iron though, so I'll do a nice email to Petzl.
Sounds like the best idea.Quote:
Originally Posted by Mud
I would have probably done that if I hadn’t found out it had failed completely, less than 24 hours before I needed it for the SLMM
And been a tight Yorkshire man I didn’t fancy spending another £50ish quid on a new head torch:wink:
Had the same problem and Petzl directed me to Lyon Equipment, their uk distributor.
The service from Lyon was fantastic. They received it, fixed it and sent it back within a day and charged nothing (think it was within warranty period but I had no receipts to prove this)
Petzl and Lyon are lovely.Quote:
Originally Posted by ajb
Mine was definitely out of warranty, but when I finally posted it back last week, Lyon sent me a replacement by return.
would you happen to have Lyon address, please?Quote:
Originally Posted by ajb
Thank you,
Hi Sunglow911
This is quite an old thread from back in 2010!
However, you can contact the customer services team for the Petzl UK Agency at Lyon Equipment. You can email them direct on [email protected]
Hope that helps