Results 1 to 10 of 10

Thread: Myo XP stopped working

  1. #1
    undercover moderator
    Join Date
    Jan 2007
    Location
    behind you
    Posts
    870

    Myo XP stopped working

    My Petzl Myo XP has stopped working.

    It starts working again if I hit it against the wall. Sometimes I remember to take it off first.

    On the offchance, does anyone know how to fix them?

  2. #2
    Senior Member Datt's Avatar
    Join Date
    Jan 2009
    Location
    Drighlington
    Posts
    294

    Re: Myo XP stopped working

    Quote Originally Posted by Mud View Post
    My Petzl Myo XP has stopped working.

    It starts working again if I hit it against the wall. Sometimes I remember to take it off first.

    On the offchance, does anyone know how to fix them?
    Mine stopped working last week, just before the SLMM

    After a little bit if investigating I realised the conductor had snapped inside the wire from the battery pack - just where it enters the light part of the head torch from the elasticated headband. I had to strip it down , cut out the damaged section of cable (approximately 25mm) and re-solder it to the LED circuit board. It works fine now

    Shortly before it stopped working completely it started going on and off at random (probably as the snapped wire made or broke contact) when it went off the batteries got hot, does yours do the same?
    I've learnt so much from my mistakes, I'm actually thinking about making a few more.

  3. #3
    Grandmaster IanDarkpeak's Avatar
    Join Date
    Feb 2007
    Location
    near the dark stuff
    Posts
    12,871

    Re: Myo XP stopped working

    Quote Originally Posted by Mud View Post
    My Petzl Myo XP has stopped working.

    It starts working again if I hit it against the wall. Sometimes I remember to take it off first.

    On the offchance, does anyone know how to fix them?
    Quote Originally Posted by Datt View Post
    Mine stopped working last week, just before the SLMM

    After a little bit if investigating I realised the conductor had snapped inside the wire from the battery pack - just where it enters the light part of the head torch from the elasticated headband. I had to strip it down , cut out the damaged section of cable (approximately 25mm) and re-solder it to the LED circuit board. It works fine now

    Shortly before it stopped working completely it started going on and off at random (probably as the snapped wire made or broke contact) when it went off the batteries got hot, does yours do the same?
    I've sent a couple back with this problem over the years, Petzl have always replaced them.

  4. #4
    Senior Member swift's Avatar
    Join Date
    Dec 2009
    Posts
    312

    Re: Myo XP stopped working

    Quote Originally Posted by Mud View Post
    My Petzl Myo XP has stopped working.

    It starts working again if I hit it against the wall. Sometimes I remember to take it off first.

    On the offchance, does anyone know how to fix them?
    Mud, sweetpea.

    Stop bashing your head. It won't help.

  5. #5
    undercover moderator
    Join Date
    Jan 2007
    Location
    behind you
    Posts
    870

    Re: Myo XP stopped working

    Thank you for almost all of that advice.

    I'm more use with a hammer than a soldering iron though, so I'll do a nice email to Petzl.

  6. #6
    Senior Member Datt's Avatar
    Join Date
    Jan 2009
    Location
    Drighlington
    Posts
    294

    Re: Myo XP stopped working

    Quote Originally Posted by Mud View Post
    Thank you for almost all of that advice.

    I'm more use with a hammer than a soldering iron though, so I'll do a nice email to Petzl.
    Sounds like the best idea.

    I would have probably done that if I hadnít found out it had failed completely, less than 24 hours before I needed it for the SLMM

    And been a tight Yorkshire man I didnít fancy spending another £50ish quid on a new head torch:wink:
    I've learnt so much from my mistakes, I'm actually thinking about making a few more.

  7. #7

    Re: Myo XP stopped working

    Had the same problem and Petzl directed me to Lyon Equipment, their uk distributor.
    The service from Lyon was fantastic. They received it, fixed it and sent it back within a day and charged nothing (think it was within warranty period but I had no receipts to prove this)

  8. #8
    undercover moderator
    Join Date
    Jan 2007
    Location
    behind you
    Posts
    870

    Re: Myo XP stopped working

    Quote Originally Posted by ajb View Post
    Had the same problem and Petzl directed me to Lyon Equipment, their uk distributor.
    The service from Lyon was fantastic. They received it, fixed it and sent it back within a day and charged nothing (think it was within warranty period but I had no receipts to prove this)
    Petzl and Lyon are lovely.

    Mine was definitely out of warranty, but when I finally posted it back last week, Lyon sent me a replacement by return.

  9. #9

    Inquiry

    Quote Originally Posted by ajb View Post
    Had the same problem and Petzl directed me to Lyon Equipment, their uk distributor.
    The service from Lyon was fantastic. They received it, fixed it and sent it back within a day and charged nothing (think it was within warranty period but I had no receipts to prove this)
    would you happen to have Lyon address, please?
    Thank you,

  10. #10
    Hi Sunglow911

    This is quite an old thread from back in 2010!

    However, you can contact the customer services team for the Petzl UK Agency at Lyon Equipment. You can email them direct on info@petzl.co.uk

    Hope that helps

Similar Threads

  1. Working for Morons?
    By molehill in forum General chat!
    Replies: 45
    Last Post: 17-04-2009, 11:18 AM
  2. Working on Xmas Day
    By duracell in forum General chat!
    Replies: 2
    Last Post: 26-12-2007, 04:22 PM
  3. Your reason for not working...
    By Vince in forum General chat!
    Replies: 7
    Last Post: 22-11-2007, 02:04 PM
  4. help its stopped rising
    By daz h in forum General chat!
    Replies: 22
    Last Post: 05-03-2007, 02:39 PM
  5. The petrol has stopped working
    By Mud in forum General chat!
    Replies: 4
    Last Post: 02-03-2007, 05:43 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •