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Thread: Garmin Connect problems

  1. #1
    Master Alexandra's Avatar
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    Garmin Connect problems

    Unlike many people, I like Garmin Connect, but recently I am having problems getting my data into it. The arrangement has always been that my latest Activity data downloads automatically into the Garmin Training Centre from my 310XT, and then a balloon message invites me to click to transfer it to Connect. However, the balloon no longer appears, and I can find no way of transferring data between the Training Centre and Connect. It appears to be possible to download directly from my 310XT to Connect, but when I try to do this it doesn't work. The Garmin helpline is closed at weekends. Of course I can ring them tomorrow, but today's run was my fastest for months, and I am longing to gloat over the full details in Connect!

    Please can anyone offer a (simple!) solution?
    Begin afresh, afresh, afresh.

  2. #2
    Master
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    Re: Garmin Connect problems

    I have had problems downloading to Garmin Connect when I had a large number of runs in the memory - a mass deletion solved this - but I do not know if your problem is the same.

  3. #3
    Master Alexandra's Avatar
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    Re: Garmin Connect problems

    Quote Originally Posted by Mike T View Post
    I have had problems downloading to Garmin Connect when I had a large number of runs in the memory - a mass deletion solved this - but I do not know if your problem is the same.
    Mike, do you mean the memory of the watch or of Connect?
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  4. #4
    Senior Member GreenFlash's Avatar
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    Re: Garmin Connect problems

    I'm having problem downloading tracks this evening too. Possibly a problem with the Garmin Connect site?

  5. #5
    Grandmaster + stevefoster's Avatar
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    Re: Garmin Connect problems

    Quote Originally Posted by GreenFlash View Post
    I'm having problem downloading tracks this evening too. Possibly a problem with the Garmin Connect site?
    Just tried downloading mine and got 'site down for maintenance' message.
    Hills and Guinness!

  6. #6
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    Re: Garmin Connect problems

    Quote Originally Posted by Alexandra View Post
    Mike, do you mean the memory of the watch or of Connect?
    Watch memory.

  7. #7
    Master Alexandra's Avatar
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    Re: Garmin Connect problems

    Rang Garmin free helpline this am. Yes, there is a problem on their side. Cannot be addressed until the americans wake up this afternoon, so we can hope it will be fixed by tomorrow am.
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  8. #8
    Master Alexandra's Avatar
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    Re: Garmin Connect problems

    Connect now working fine.
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  9. #9
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    Re: Garmin Connect problems

    Down again - most annoying.

  10. #10
    Master Alexandra's Avatar
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    Re: Garmin Connect problems

    Half working for me now - will do some things but not all. Hope all will be well by tomorrow breakfast as promised.
    Begin afresh, afresh, afresh.

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