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Thread: Salomon Fellcross problem

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  1. #7
    Master
    Join Date
    Oct 2009
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    Re: Salomon Fellcross problem

    If you believe they're faulty (and it sounds like they are!) and you would like Salomon/the retailer do something about it you should stop wearing them straight-away and get them looked at. The more you wear them the more worn they become and the harder it is to distinguish a manufacturing fault from wear and tear, and the less likely you are to get a favourable outcome.

    I once had someone bring in a pair of boots saying the sole unit had snapped after two weeks use... he'd then continued to wear them for forrestry work for another six months. Needless to say they were absolutely destroyed there was no chance of anything being done about the problem.

    Edit: just looked at your photo... I reckon I'd just superglue them.
    Last edited by Hank; 13-05-2012 at 10:18 AM.

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