Originally Posted by
Alf
Is been QAH as the washing machine broke down on Saturday and just got it fixed today :thumbup:
When the engineer arrived he asked me what the problem was so I told him the error code and helpfully added I had looked it up on the official website and it said "Program Selector Error". He then said that was the wrong meaning for that code and they never divulged the real meanings for the codes as they would have people fixing their own problems and doing them out of a job ! He said it was a "door lock selection error" and fixed it pretty rapidly. I know he was telling the truth as he left the parts behind and you could see where they were burnt out. We got the machine with a one year manufacturers guarantee and the vendor John Lewis threw in an extra year's guarantee so it didn't cost us owt. I will be taking out a further policy though as he said it would have cost me over a £100 for a callout plus the price of the parts :thunbdown:.