Hi Ady,
The is a copy of an e-mail that Mrs Stagger received for inov-8 on the subject of steaming the heel.



  • Remove the footbeds and go for a short run. This will establish if heel depth is a causative factor.

2. Replace the standard 6mm footbeds with a 3mm footbeds.

3. Reshape the heel section by applying heat to the thermoplastic heel counter. Steam the inner heel area of the shoe with steam from a kettle (Please exercise caution when doing this) for approximately 30-60 seconds or until the heel counter softens. Put the shoes on immediately that the temperature allows, and go for a short walk or run. The polymer heel counter is a thermosetting polymer and will reform to the new heel shape for a custom fit.

Disclaimer:

Extreme caution should be exercised when using steam and handling the heated product. This information is provided for guidance and does not constitute an agreement between you and inov-8. Neither inov-8 nor it affiliates can and will accept any liability for injuries caused.