
Originally Posted by
keswicksimon
So my poles arrived and when I got them out of the packet and went to use them I found the wrist straps were too small ( inside they are marked S/M ) and I hadn't been asked to specify size.
I emailed the seller and they said to return them in 100% re-saleable condition. I had thrown some of the packaging away so I can't.
According to the manual, straps are easily replaceable but nowhere seems to sell them. Ugh!
Fortunately,using a packaging strap that came with them, I can extend the velcro with a little bit of home sewing (well the wife will).
Very frustrating.