Quote Originally Posted by Ady In Accy View Post
I found a bulge in my Ultremo R tyre the other night after perhaps 900 miles. There has been a manufacturing error with a batch of these tyres and it looks like mine was a victim of this. I have heard Schwalbe have been very good in replacing them so I emailed a picture of the fault and the production code with a slight moan that I would have to go out and buy a new tyre for a forthcoming event. Got an email this morning saying how sorry they were that I had been affected by this issue and that I had to go and buy another tyre (pro race 3) to the extent that they are sending me 2 pairs! That's over 100 quids worth of rubber. As long as they stay round that's a cracking resolution as it is on a par with the pro race 3 for performance. Cracking customer service which, as long as no further problems are encountered, will win back my custom.
When I bought my Mavic Ksyrium SL wheels back in January, I had a set of Ultremo evo's put on. What a brilliant tyre! I did not get any punctures at all, using the wheels for almost all my training rides, until I rode over a sharp rock and got a picnh flat. When I changed my tube I realised the tyres had worn somewhat thin... When I checked my log it transpired they'd done over 5000 kms!!! So I changed them to Ultremo R's and got a blowout on the penultimate day of TdG Not looked at the tyre, as I replaced the wheel and haven't had a chance to change the tube yet, but will have a look at it tonight... May well be one of the defective tyres!!! Especially as they are only a few weeks old!