internet providers

[brett]

Thunderbird!!

[daz h]

swoop ditch outlook express mate
just use your wanadoo e mail

[dominion]

Avoid Plusnet !

http://news.bbc.co.uk/1/hi/technology/6676819.stm

[DanAzz]

I have found they are all as bad/good as each other.

Having used or supported users on half a dozen ISP's they are all much of a muchness.
In the majority of cases unless you have cable (NTL/Virgin - hopefully customer service has got better ) the broadband will use the BT backbone - which as Marvin has found, in the case of problems they will be difficult is they want and play you off against your actual ISP.

I did get a good deal out of BT when I switched from Orange (as their (Orange) tech support was condesending and feeding me utter tripe ), free wireless access at their hotspots (usefull when the 3G card gets crap reception in the Lakes ) cheaper rental etc.

It's a lottery...good luck!

[Track Fairy]

Onetel. They are great, even after being taken over by Carphone Warehouse. Have been with onetel for nearly 10 years now. They have never let me down.

Onetel charge me for calls I don't make and an internet service I don't have. Continually. Then refuse to admit that their "automatic billing system" might be at fault. Then refuse to get the supervisor. Then pretend that they can't hear what I'm saying to them and hang up.

Avoid them at all costs - they are nothing short of criminals in my opinion.

[Wheeze]

Really sorry to hear that TF. It just goes to show what a lottery it is.

[Penguin]

In the majority of cases unless you have cable (NTL/Virgin - hopefully customer service has got better )

virgin is miles bewtter than NTL used to be, there customer service is much better as well at least they don't leave you on hold to classic FM all day

[DanAzz]

at least they don't leave you on hold to classic FM all day

I would be throwing the phone & the pc out the window

[TheHeathens]

Do not EVER EVER EVER go with TalkTalk.

Virgin is a good bet, but check out this site first and make your own mind up

http://www.thinkbroadband.com/

[jodg]

Hello,

We've gone with Orange/Wanadoo. Absolutley no probs over the last 2+ years. Doddle to set up the wireless connection too (as long as you request a livebox).

On the otherhand, we have BT Broadband in the office and, although the line is OK, if anything goes wrong then they're bloomin' useless. We had a mad stormy week in Feb this year and all BT lines went off. When they did come back on it took 'em best part of 6 weeks to sort it all out.

As has been said previously, they seem pretty much of a muchness and all have horror stories.

Hope I never need to call Orange/Wanadoo support!

There you go, now I've jinxed it....!