Quote Originally Posted by Ria View Post
The info on the website late the night before said the race was DEFINATELY going ahead. I saw from the weather forecast that sleet was forecast that night, so I would have thought if the organisers had an idea they would want to cancel this because of the sleet, then they would have put a warning on the website to say check at 7am before setting out. No such warning was given, so I left at 7am for a wasted journey.

Yes I entered by post, & a month on have still received no refund. And received no email to explain if & when refunds were being given, until I emailed to ask.

I feel if you cancel a race on the morning, you should send a bulk email to everyone, explaining why, & telling them when, or if, refunds are being given.
If you only put a post on a website saying refunds will be given, then obviously people are going to start asking what's happening after an entire month.
Had you emailed us straight away saying refunds would take 2 months, then fine. But I'd heard nothing.

The course wasn't unrunnable. Dozens of us ran it without incident. It was just a bit of slush that was melting.

I'm bored of this nanny state, with everyone telling me I can't do anything because it's not safe!
They'll be banning all trail races soon, because mud is slippy. And of course fell races should be banned, because grass can be slippy when wet!

Considering so many of us had made the journey, I feel those of us that wanted to run should have been allowed, with those thinking it was too icy being given refunds if they wanted.
I sign a disclaimer, & I'm an adult & can take responsibility for myself.
Now to your issues that are personal to you.

Many people have expressed surprise that there is a refund at all - but we want to be straight. We had a process to go to after cancellation which was to investigate the options available for re-arranging the race, the consequences of that and clearly there are many parties to check with on the logistics of this. It is not a decision that can be taken by a couple of the RV race committee and it clearly didn't help that it was over the holiday period as key people were not contactable.
We could pick a few dates as possibilities - but were they acceptable to RV Council and other interested parties?

For those who paid online all the money was returned within a few days of the full cancellation decision. For postal entries we had to secure over 500 cheques - we don't tend to have that many as you can imagine. We also had to get a special mandate arranged to allow 1 signature on the cheques. They have then all had to be written individually and put in letters to send.

So I am sorry if the delay was an issue to you - but you are the only one I have come across with such a grievance.

Communication - you seem to have been checking the website - that being the case you will have been kept up to speed - so why the need for a personal email? The website had all the relevant info you needed.
Or did you take a decision to avoid the website after the event?

If it were a trail race we would have run most probably - but people tend to come equipped for off-road running then don't they - studded footwear etc.

This had nothing to do with Nanny State - this had something to do with a sensible decision that was made with great reluctance.

It may be OK to potter round the course at a slower pace but for anyone running round at 5 - 8 minute mile pace it was totally impossible; that is around half of the field.

This is an event run by an amateur club to raise funds that go in to junior athletics - it has hit the club for over £5000.

You are in a minority of one Ria. I can only say that the reaction of all the athletes that I have been in touch with has been excellent, but of course in all walks of life you find selfish, inconsiderate and small-minded people don't you?
Most of the people on here would probably wonder why your are moaning. You turned up - had your run and got your refund.