Andy, no matter how much "guidance" we produce, it gets ignored!

Example 1: the registration page on the club website specifically states not to register if you have already done so for the current year and the form also has a field asking this. Yet a significant proportion will register multiple times because: the confirmation email didn't arrive in 30 seconds; it got diverted to their spam folder; they didn't read it; etc. I've added technical solutions to the website to provide further checks (cookies) but then people use a different computer to get round that!

Example 2: The ratification form has instructions and help fields and yet people still get things wrong. There's an instruction to put a specific heading in the email so that my email client can automatically filter applications and I don't miss them amongst all the other stuff I deal with yet only about 1/3 do so. One form arrived with just the applicant's start and finish time! When it was explained that the requirements are that times at all summits were needed, the response was "we didn't write them down"!

Example 3: I send out dinner invites with the express instruction that all correspondence should be sent to a specific email address (not mine) yet at least a third will then email me asking about tickets, etc.

We already suggest no more than 2 pacers/helpers per leg and to consider others. The ratification form only has space for two pacers per leg. What do we do? Reject any application for membership where there are more than two helpers per leg? People will just put two down and we'd be none the wiser. The guidance notes have in the last few years expanded from just over one side of A4 to three. Does anyone read it? In order to get the ideals across we reduced the notes to four bullet points:

Respect the route.
Respect those who live and work along the route.
Respect the history, traditions and ethos of the round.
Don't mess things up for others.

These bullet points are on the club website and on the email that gets sent to contenders. Morgan also expressed similar thoughts in his document that may be downloaded from here . Maybe you should have read them and the other info on the Club site Andy?

If the above sounds like I get frustrated/exasperated then it's because at times I am. I enjoy the role and seeing the enthusiasm and joy of those who succeed, but by heck, some aren't half hard work! As Club committee members we aren't and don't want to be policemen, there's a level of competency and honesty required and it shouldn't have to be either stated or enforced.